Computing on Campus
Computing on Campus
Residence Life Tech Support
The Baker College of Muskegon Department of Residence Life strives to offer the very best in internet access and support to our students and their technological needs. Our Residence Life Computer Technicians are on campus to assist you in that endeavour. Their contact information can be found by clicking on the link below. Please do not hesitate to contact them with questions.
Contact Information, Hours, & Location
Wired (Ethernet) Internet Connectivity
Wireless (Wi-Fi) Internet Connectivity
Baker College Internet and Network Policies
Baker College Helpdesk
The Baker College Helpdesk is staffed from the home office in Flint, MI and its members are here to assist you in establishing successful connections to Baker's computing resources. They will do what they can to help you. Please work with the ResLIFE Computer Tech prior to making contact with the Helpdesk. In many cases the ResLIFE Tech can solve your issue and help you in avoiding the need to contact our Flint Helpdesk.
To help make the most of your time with the Helpdesk, please keep the following points in mind:
- You must be at your computer when you call us with questions about our Internet resources and applications.
- We understand how frustrating it can be when you are having problems with your computer. As we assist you with the repair, please help us by remaining calm and answering questions as thoroughly as possible.
- The Helpdesk is staffed with only one or two people at a time. If you are calling during business hours and reach the answering machine, it is because all operators are helping other customers. Please leave a message and your call will be promptly returned.
Phone: (810) 766-4060
Toll-Free: (800) 645-8350
Fax: (810) 766-4279
E-mail: helpdesk@baker.edu
Helpdesk Telephone Support Hours
Monday - Friday* 7:00 a.m. - 10:45 p.m.
Saturday* 9:00 a.m. - 12:45 p.m.