Loan Contact Information

Loans Owned By the Department of Education and Serviced By:


Name & Servicer Code No.

Telephone No.

Web Site

Fax No.

Direct Loan Servicing Center (ACS)
583

800-848-0979

www.myedaccount.com

800-848-0984

Department of Education Student Loan Servicing Center (ACS)
577

800-508-1378

www.ed-servicing.com

315-738-2232

FedLoan Servicing
579

800-699-2908

www.myfedloan.org

717-720-1628

Great Lakes Educational Loan Services, Inc. 581

800-236-4300

www.mygreatlakes.org

800-375-5288

MOHELA
500

888-866-4352

www.mohela.com

 

Nelnet Loan Services
580

888-486-4722

www.nelnet.com

866-545-9196

Sallie Mae Loan Services
578

800-722-1300

www.salliemae.com

866-266-0178

 

Additional Lenders and Loan Servicers:


Name & Servicer

Telephone No.

Web Site

Fax No.

American Educational Services (AES)

800-233-0557

www.aessuccess.org

717-720-3916

Citibank Student Loans

800-967-2400

www.studentloan.com

866-276-5572

Sallie Mae Loan Service
(Loans not sold to Department of Education)

888-272-5543

www.salliemae.com

800-848-1949

 

Guaranty Agencies:


Name & Servicer

Telephone No.

Web Site

Fax No.

Michigan Guaranty Agency
(MGA)

Email: mga@michigan.gov

800-642-5626

www.michigan.gov/mistudentaid

517-241-0155

USA Funds

E-Mail: contact@usafunds.org

888-272-5543 General Number

800-331-2314
Sallie Mae
Default

www.usafunds.org

 

Loan Consolidation:

Name & Servicer

Telephone No.

Web Site

Fax No.

William D. Ford Federal Consolidation Center

E-Mail: loan_consolidation@mail.eds.com

800-557-7392

www.loanconsolidation.ed.gov

800-557-7396

Other General Contact Information:

Name & Servicer

Telephone No.

Web Site

Fax No.

National Student Loan Date System (NSLDS)

 

www.nslds.ed.gov
 

 

National Student Clearinghouse

703-742-4200

studentclearinghouse.org
 

 

U.S. Department of Education (ED)

800-4-FED-AID
(800) 433-3243

 

 

U.S. Department of Education
Manage My Direct Loan

  • View My Loan Documents
  • Entrance Counseling
  • Sign Master Promissory Note
  • Complete PLUS Request Process

 

www.studentloans.gov

 

U.S. Department of Education Default Resolution Group

E-Mail: drghelp@ed.gov

 

800-621-3115

www.ed.gov/offices/OSFAP/DCS

 

U.S. Department of Education

Office of The Ombudsman

E-Mail:
fsaombudsmanoffice@ed.gov

877-557-2575

www.ombudsman.ed.gov

 

U.S. Department of Education
Total & Permanent Disability Discharge

E-Mail:
disabilityinformation@nelnet.net

888-303-7818

www.disabilitydischarge.com

 

Nelnet Diversified Solutions (NDS)
Student Loan Servicing Agent for Baker College

E-Mail: repay@nelnet.net

877-402-5817

www.responsiblerepay.com

 

Baker College System Student Loan Officer

E-Mail: loans@baker.edu

 

The Baker College System
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