Course Objectives: Introduction to Microsoft Outlook 2003

Compare your skills and experiences to these objectives to see if this course would be appropriate for you to take.

• Start Outlook.
• Work in the Outlook Bar.
• Display Help information.
• Create and send a mail message.
• Display and respond to a mail message.
• Print a mail message.
• Attach an external file to a mail message.
• Sort the Inbox listing.
• Move a mail message into a folder.
• Delete a mail message.
• Restore a deleted mail message.
• Schedule a single appointment and a recurring appointment.
• Schedule an event.
• Print the Calendar.
• Create and send a meeting request.*
• Respond to a meeting request.*
• Add a contact to the Contact list.
• Sort the Contact list.
• Print the Contact list.
• Add a task to the Task list.
• Update the Task list.
• Manually and automatically record journal entries.*
• Create a note.*
• Save a note in a file.*

*These topics will be covered in classes only if time allows.

Microsoft offers certification in this subject, and depending on your position and duties, you may be eligible for reimbursement for the certification exam fee (currently around $75). View the exam objectives.