Learn the art of quality service.

Create memorable experiences.

Professionals experienced in hospitality management are employed in hotels, institutional food service operations, event and conference management, travel and tourism. Working closely with clients, they organize and coordinate people and resources, applying their skills in analysis, organization, multi-tasking, problem-solving, and customer service.

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Bachelor of Business Administration in Hospitality Management

FAQ'S

  • How can I send a copy of my official transcripts to another organization?

    To access your transcripts, log into the SOLAR System, select the Star System and select the Academic Office. Once there, click on the transcripts link.

  • Is Baker accredited?

    Yes. Baker College is accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org.

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Additional Accreditations

    Baker has also earned specialized accreditations for programs and degrees in: 

    • Business Administration
    • Early Childhood Learning
    • Engineering and Technology
    • Health Sciences
    • School of Nursing

    For details about these specialized accreditations, see the individual Programs and Degrees pages. 

  • Does Baker provide any help in my job search?


    As a graduate of Baker College, you are eligible for our Lifetime Employment Services, which include:

    • Job searching techniques
    • Resume and cover letter assistance
    • Job interview questions
    • Job postings
    • Relocation tips

     

  • Is Baker College Online accredited?

    Baker Online is part of Baker College, a private, non-profit, accredited, degree granting, higher educational institution with locations throughout Michigan.

    As an accredited college, Baker College has been granted legal authority by the state of Michigan to operate as a nonprofit educational corporation and is empowered to grant certificates, associate, bachelor, master, and doctoral degrees. It is approved for veterans’ benefits. Baker College is recognized as an institution of higher education by the U.S. Secretary of Education, U.S. Department of Education.

    All Baker Online undergraduate and graduate programs are accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Some Baker Online graduate programs have additional accreditation:

  • How do online classes work?


    After you enroll, and are accepted to your online program, you sign-up, or "register" for your first courses. Like all Baker Online students, you will begin your online experience with a three-week online class designed to orient you to the Baker Online classroom, and review the expectations and requirements of Baker Online students. When you have completed this course successfully, you can move on to additional online courses.

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Program Availability

Program availability varies by campus. Please contact the Admissions Department on your campus to learn more.

General Requirements

A general education core is required for all Associate and Bachelor degrees. All graduates must meet the general education requirements established by each academic program.

College Success Strategies (COL111A) or College Success Online (COL112) is required for all first-time freshmen and all online students enrolled in a certificate or degree program. This course will inform students of campus services, policies and procedures, and address learning styles and study strategies.

Many of the courses and programs at Baker College are offered in an online delivery format. See Online Programs. Contact your campus Academic / Administrative Office for details about online courses.

Getting Started

There's a lot you can learn about Baker College here on the Web, but talking with an admissions advisor will help you get a better understanding of everything we offer. Contact us to request more information, schedule a visit to the campus nearest you, or get started by applying online.

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Michele Favoretto
Watch this testimonial Watch Testimonial

Right after graduation I had a ton of confidence because I had this degree behind me.

Michele Favoretto
Bachelor of Business Administration in Hospitality Management

Hospitality ManagementBachelor of Business Administration

Learn the art of quality service.

Create memorable experiences.

Professionals experienced in hospitality management are employed in hotels, institutional food service operations, event and conference management, travel and tourism. Working closely with clients, they organize and coordinate people and resources, applying their skills in analysis, organization, multi-tasking, problem-solving, and customer service.

Bachelor of Business Administration in Hospitality Management

Career Facts

$46,260

Median salary for Convention Planners

33%

Estimated employment increase by 2022

$48,080

Median salary for Food Service Managers

View citations
Overview

Baker's program in hospitality management gives you the solid foundation you need to successfully manage any food service or hospitality operation.

Through a combination of classroom study, lab training, and real-world experience, you develop knowledge and skills in a broad range of disciplines—logistics, finance, accounting, marketing and human resources. You also learn how to spot trends, how to adapt to succeed in a global marketplace, and how to apply your creativity and critical thinking skills in the hospitality business environment.

As a program graduate, you'll be fully prepared to pursue your professional career goals within the hospitality industry.

Course Information

General Education Requirements 72 Hours

Business Core Courses 44 Hours

Elective Credits 16 Hours

Hospitality Management Requirements48 Hours
Course NumberCourse TitleCredit Hours
HM 101
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4 Quarter Hours

Introduces the various segments and trends within the hospitality industry. Examples of areas included are lodging, food service, travel and tourism, conventions, institutional foods, and event management. The goal of this course is to prepare the student to apply management principles and practices within today's hospitality industry.

Introduction to Hospitality Management4
HM 111
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4 Quarter Hours

Introduces students to all aspects of menu development. Students will develop menus as a means to analyze a variety of food and beverage operations. Students will create a restaurant menu and concept by developing a variety of menus and menu marketing materials. Students will cost out menus and analyze existing menus based on understanding food cost, labor cost, operating expenses, and market research methods.

Menu Planning and Analysis4
HM 121
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4 Quarter Hours

Analyzes the overall financial management of a variety of food service operations. Students will apply accounting and business principles in the analysis of financial data in food and beverage operations based on budgeting systems, restaurant profitability, inventory controls, and cost control measures. Goals are based on implementing and building effective financial management systems.

Controlling and Analyzing Foodservice Operational Costs4
HM 131
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4 Quarter Hours

Focuses on the integration of critical management processes in various food service settings. Emphasis is placed on menu development, marketing, scheduling, production planning and implementation, overall training and service standards, and overall fiscal accountability.

Hospitality Operations and Systems4
HM 211
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4 Quarter Hours

Examines the operational functions of event planning and management for the food service manager. Students will examine and assess all event planning processes from initial customer contact to delivery of food and beverage and customer comments. Students will plan a food service-based event to gain experience in operational needs, organizational communication, client assessment, sales functions, cost controls, and facility design for food service operations.

Prerequisite(s):
100 Level HOS Courses
Event Planning and Management for FoodService Operations4
HM 301
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4 Quarter Hours

Focuses on the development of operational planning for financial and organizational success. Emphasis is placed on leadership, skill development, training and development of staff and resources through goal setting, human resource management, and long term strategic planning for operational growth and organizational effectiveness.

Prerequisite(s):
100 and 200 Level HOS Courses
Food and Beverage Operations Management4
HM 311
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4 Quarter Hours

Focuses on building students individual leadership and management skills to create vision and depth in operational development. Students will examine various types of food service operations and operational situations including entrepreneurship, management of personnel, diversity within the workplace, personal attitudes, qualifications, ethical processes, and ideas of leadership.

Prerequisite(s):
100 and 200 Level HOS Courses
Leadership for the Modern Hospitality Professional4
HM 321
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4 Quarter Hours

Examines the advantages of integrating environmental and sustainable practices into hospitality operations. The relationship between the application of sustainability principles and current hospitality business practices is examined. Students will learn about how environmental issues drive economics within a food service operation.

Prerequisite(s):
100 and 200 Level HOS Courses
Sustainable Hospitality Management Systems4
HM 491
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4 Quarter Hours

Applies knowledge, principles, and practices learned in previous coursework in this senior-level capstone course. Students create an individual and self-directed capstone project based on individual career interest. Students are facilitated by an online instructor within the course.

Prerequisite(s):
All 300 level HOS Courses
Hospitality Management Capstone4
MGT 212A
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4 Quarter Hours

Explores a variety of human resources management issues. Students are introduced to the tactical and strategic role of the human resource function within an organization. Examines coaching, employee performance measurements, team-based/team development, accountability, employment procedures, and discipline.

Prerequisite(s):
, .
Staffing and Performance Management4
MKT 241
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4 Quarter Hours

Explores how digital advertising and social media fit into the marketing process. Introduces the concept of building brand communities by interactive, two-way communication through the objectives of theory, tactics, media, and planning. Topics include strategic communication planning, digital media, social media, customer relationship management, ethics, and digital marketing careers.

Prerequisite(s):
, .
Advertising/Digital Marketing I4
WRK 461
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4 Quarter Hours

Provides a 120-hour bachelor’s level learning experience in a hospitality related environment structured to allow students to further develop skills and gain training in their major field.

Prerequisite(s):
All 300 level HOS Course, Junior or higher status and all of the business core classes.
Hospitality Management Externship4

Quarter Hours Required for Graduation: 180

Program Description

This program prepares students for a career in the growing and ever changing hospitality field. Students will learn to recognize and evaluate trends in the current hospitality business environment and the need for adaptability in the global market place. Students will apply creativity and critical thinking skills to effectively manage hospitality organizations. Additionally, students will acquire a set of foundational skills in the areas of finance, accounting, marketing, and human resources as it applies to a variety of foodservice and hospitality operations.

The modern hospitality management professional oversees increasingly diverse types of hospitality operations including traditional and nontraditional hotels, institutional food service operations, event and conference management services, and travel & tourism operations.  These venues require a unique blend of skills that reflect a sound understanding of leadership and management theory combined with needed skills in food and beverage operations, legal and/or regulatory requirements, and labor relations.  Maximizing employment opportunities requires the graduate to possess an understanding of the unique challenges needed in the hospitality industry through the use of analytical skills to formulate overall business decisions. Students will demonstrate the ability to identify and evaluate organizational business practices while applying individual experiences and interest that contribute to meeting the graduates’ long term professional career goals within the Hospitalityindustry.

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FAQ's

  • How can I send a copy of my official transcripts to another organization?

    To access your transcripts, log into the SOLAR System, select the Star System and select the Academic Office. Once there, click on the transcripts link.

  • Is Baker accredited?

    Yes. Baker College is accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org.

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Additional Accreditations

    Baker has also earned specialized accreditations for programs and degrees in: 

    • Business Administration
    • Early Childhood Learning
    • Engineering and Technology
    • Health Sciences
    • School of Nursing

    For details about these specialized accreditations, see the individual Programs and Degrees pages. 

  • Does Baker provide any help in my job search?


    As a graduate of Baker College, you are eligible for our Lifetime Employment Services, which include:

    • Job searching techniques
    • Resume and cover letter assistance
    • Job interview questions
    • Job postings
    • Relocation tips

     

  • Is Baker College Online accredited?

    Baker Online is part of Baker College, a private, non-profit, accredited, degree granting, higher educational institution with locations throughout Michigan.

    As an accredited college, Baker College has been granted legal authority by the state of Michigan to operate as a nonprofit educational corporation and is empowered to grant certificates, associate, bachelor, master, and doctoral degrees. It is approved for veterans’ benefits. Baker College is recognized as an institution of higher education by the U.S. Secretary of Education, U.S. Department of Education.

    All Baker Online undergraduate and graduate programs are accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Some Baker Online graduate programs have additional accreditation:

  • How do online classes work?


    After you enroll, and are accepted to your online program, you sign-up, or "register" for your first courses. Like all Baker Online students, you will begin your online experience with a three-week online class designed to orient you to the Baker Online classroom, and review the expectations and requirements of Baker Online students. When you have completed this course successfully, you can move on to additional online courses.

  • Load More FAQ'S
Michele Favoretto
Watch this testimonial Watch Testimonial

Right after graduation I had a ton of confidence because I had this degree behind me.

Michele Favoretto