Bring your interests and skills.

Prepare for a career that gives you room to grow.

Medical office administrators are multi-taskers. In addition to medical transcription and billing, they organize and maintain medical records, take basic medical histories, arrange for patient hospitalization and referrals to specialists, and more. It’s work that requires attention to detail along with excellent skills in communication and organization.

Discover Your
New Career

FAQ'S

  • How can I send a copy of my official transcripts to another organization?

    To access your transcripts, log into the SOLAR System, select the Star System and select the Academic Office. Once there, click on the transcripts link.

  • Is Baker accredited?

    Yes. Baker College is accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org.

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Additional Accreditations

    Baker has also earned specialized accreditations for programs and degrees in: 

    • Business Administration
    • Early Childhood Learning
    • Engineering and Technology
    • Health Sciences
    • School of Nursing

    For details about these specialized accreditations, see the individual Programs and Degrees pages. 

  • Does Baker provide any help in my job search?


    As a graduate of Baker College, you are eligible for our Lifetime Employment Services, which include:

    • Job searching techniques
    • Resume and cover letter assistance
    • Job interview questions
    • Job postings
    • Relocation tips

     

  • Is Baker College Online accredited?

    Baker Online is part of Baker College, a private, non-profit, accredited, degree granting, higher educational institution with locations throughout Michigan.

    As an accredited college, Baker College has been granted legal authority by the state of Michigan to operate as a nonprofit educational corporation and is empowered to grant certificates, associate, bachelor, master, and doctoral degrees. It is approved for veterans’ benefits. Baker College is recognized as an institution of higher education by the U.S. Secretary of Education, U.S. Department of Education.

    All Baker Online undergraduate and graduate programs are accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Some Baker Online graduate programs have additional accreditation:

  • How do online classes work?


    After you enroll, and are accepted to your online program, you sign-up, or "register" for your first courses. Like all Baker Online students, you will begin your online experience with a three-week online class designed to orient you to the Baker Online classroom, and review the expectations and requirements of Baker Online students. When you have completed this course successfully, you can move on to additional online courses.

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Program Availability

Program availability varies by campus. Please contact the Admissions Department on your campus to learn more.

General Requirements

A general education core is required for all Associate and Bachelor degrees. All graduates must meet the general education requirements established by each academic program.

College Success Strategies (COL111A) or College Success Online (COL112) is required for all first-time freshmen and all online students enrolled in a certificate or degree program. This course will inform students of campus services, policies and procedures, and address learning styles and study strategies.

Many of the courses and programs at Baker College are offered in an online delivery format. See Online Programs. Contact your campus Academic / Administrative Office for details about online courses.

Getting Started

There's a lot you can learn about Baker College here on the Web, but talking with an admissions advisor will help you get a better understanding of everything we offer. Contact us to request more information, schedule a visit to the campus nearest you, or get started by applying online.

Request Information
Schedule a Visit
Apply Online

Sonya Randle, Baker Graduate
Watch this testimonial Watch Testimonial

My choice was Baker College. Because I saw how they really took care of their graduates.

Sonya Randle
Medical Office Administration Associate Degree from Baker College

Medical Office AdministrationAssociate of Applied Science

Bring your interests and skills.

Prepare for a career that gives you room to grow.

Medical office administrators are multi-taskers. In addition to medical transcription and billing, they organize and maintain medical records, take basic medical histories, arrange for patient hospitalization and referrals to specialists, and more. It’s work that requires attention to detail along with excellent skills in communication and organization.

Discover Your Future Medical Office Administration Career

Career Facts

$31,350

Median salary for Medical Secretaries

36%

Estimated employment increase by 2022

$49,330

Median salary for Supervisors of Office and Admin. Support Workers

View citations
Overview

The Baker College Medical Office Administration program was developed with the guidance of actual employers in the field to ensure you have the knowledge and skills that today’s medical offices require.

Your studies include everything from medical terminology and coding to real-world experience in medical office procedures and administration, so that, as a graduate, you’ll be fully prepared to begin your career.

Course Information
Medical Office Administration Major Requirements58 Hours
Course NumberCourse TitleCredit Hours
ADP 101
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4 Quarter Hours

Explores advanced aspects of Microsoft Word. Students will become proficient in various Microsoft Word tools, including: insert features, page layout, references and reports, and mailings.

Prerequisite(s):
INF 112
Workplace Technology I4
ADP 102
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4 Quarter Hours

Explores how to increase productivity by using various Microsoft office tools to support administrative professional work. Students will become proficient in advanced aspects of Microsoft Word, Excel, PowerPoint, and Publisher. Introduces cloud-based storage and tools for communicating virtually.

Prerequisite(s):
ADP 101, INF 113
INF 141A
Workplace Technology II4
HSC 102
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1 Quarter Hours

Provides information on adult and pediatric CPR, including two-rescuer scenarios and use of the bag-valve mask. This course provides training in foreign-body airway obstruction (conscious and unconscious), automated external defibrillation (includes child AED update), special resuscitation situations, and other cardiopulmonary emergencies at the professional rescuer level. This is an American Heart Association course and provides training in basic first-aid procedures and a module on environmental emergencies. Students will attain Heartsaver First Aid and AHA Basic Life Support for Health Care Provider certifications upon successful completion of required components and tests.

BLS Provider Training and First Aid1
HSC 104
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4 Quarter Hours

Introduces students to the fundamental aspects of the study of diseases. Emphasis will be on the definition, etiology, diagnosis, and treatment of specific diseases. This course will concentrate on clinical abstracting from the medical record.

Prerequisite(s):
C or better in MED 103, C or better in SCI 102C or C or better in SCI 100F. Bachelor of Health Services Administration majors: C or better in SCI 100F. No minimum grade requirement for Phlebotomy or Pharmacy Technician majors.
Introduction to Disease4
HSC 111
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4 Quarter Hours

Acquaints students with a variety of perspectives about existing healthcare systems. A particular emphasis on the complexity of the American healthcare system will be made. Comparisons with other health care delivery models and national trends will be discussed. Current events are incorporated throughout this course.

Introduction to Healthcare4
HSC 161
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2 Quarter Hours

Focuses on the legal, ethical, and bioethical aspects of medical practice. Included are licensure, professional liability, quality assurance, and risk management.

Legal Concepts to Medical Practice2
MED 103
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4 Quarter Hours

Examines the fundamentals of word analysis by body system and emphasizes the spelling, pronunciation, and definitions of medical terms.

Medical Terminology4
MED 109
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2 Quarter Hours

Introduces the basic insurance coding skills required of medical office staff. Students will be introduced to proper diagnostic coding of diseases and symptoms and proper procedure coding of medical procedures for billing insurance carriers.

Prerequisite(s):
C or better in MED 103, C or better in SCI 100F or C or better in SCI 102C, Acceptance in the program.
Physician's Office Coding2
MED 112
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2 Quarter Hours

Introduces the fundamentals of bookkeeping skills required for medical staff. This course includes the pegboard system with ledgers, day sheets, petty cash control, and reconciliation of bank statements. Payments will be posted from patients and insurance companies. Basic collection skills will be addressed.

Prerequisite(s):
C or better in MED 103, MTH 091 or satisfies developmental math or placement exam.
Medical Office Finance2
MED 171
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4 Quarter Hours

Presents students with an in-depth study of electronic medical records application. Students will be able to use, enter, access and correct medical documentation using an electronic software system. Emphasis will be directed toward understanding the role of computer based content, structure, retrieval and storage as it is used in the medical office. Compliance with HIPPA regulations and confidentiality will be emphasized.

Prerequisite(s):
C or better in INF 112, C or better in MED 109.
Corequisite(s):
MED 116, MED 205D
Electronic Medical Records4
MED 203C
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4 Quarter Hours

Introduces the basic insurance claim form processing and the major sources of health insurance and their billing requirements. Upon completion of the course, students will have generated claim forms for Medicare, Medicaid, Blue Cross/Blue Shield, Tricare, Worker's Compensation and other commercial insurers. Emphasis is placed on the student's ability to use billing references and coding books to accurately verify insurance company rules for proper billing.

Prerequisite(s):
Acceptance in the program.
Corequisite(s):
MED 109
Physician's Office Billing4
MED 207
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4 Quarter Hours

Prepares students in the administrative skills of the medical office. Competency in scheduling and appointment techniques, filing and mail procedures, written communication, transcription skills, and the management of patient records are required. Risk management and facility environments are also discussed. 20 hours of lecture and 40 hours of lab are required.

Prerequisite(s):
B- or better in MED 103.
Medical Office Procedures4
MED 236
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2 Quarter Hours

Introduces the general concepts of administrative procedures and practices that are utilized in medical offices. Through simulated real-world scenarios students will become familiar with 21st century office technologies and the flow of information in the medical office. Upon completion of this course, the student will be able to demonstrate knowledge of the requested professional behaviors and general procedures required in the professional medical setting.

Prerequisite(s):
Acceptance in the program.
Introduction to Medical Office Administration2
MED 241
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4 Quarter Hours

Develops student's concept of a computerized medical management system using new and up-to-date software with hands-on computerized processing of health insurance claims and practice management reports. 20 hours of lecture and 40 hours of computer lab are required.

Prerequisite(s):
B- or better in MED 103.
Practice Management4
MED 271
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4 Quarter Hours

Requires students to perform a minimum of 120 hours of paid/unpaid fieldwork experience in a medical facility performing administrative and general office duties.

Corequisite(s):
MED 251
Medical Office Administration Practicum4
SCI 100F
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4 Quarter Hours

Introduces students to the structural organization of body systems. This course is designed for students with limited background in chemistry and biology. This course is intended for allied health students who need an overview of body systems. Students should check specific program requirements for anatomy and physiology before enrolling.

Structure and Function of the Human Body4
WRK 291B
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1 Quarter Hours

Covers all phases of securing employment in a required seminar. Major topics include resume preparation, interview strategy, job application, job search action planning, personal appearance, and coordination of the graduate's employment search activity with the College Career Services Office. Students in degree programs may complete the seminar requirement any time during their final two quarters. Certificate students should attend in their last quarter.

Prerequisite(s):
Sophomore status.
Professional Career Strategies1
General Education Requirements32 Hours
Course NumberCourse TitleCredit Hours
ENG 101
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4 Quarter Hours

Emphasizes academic writing by reading and thinking critically to strengthen essential communication skills through the use of the writing process. Various assignments focus on summary and response, analysis, and informative writing. Research practices and research writing in APA style are essential to the course.

Prerequisite(s):
ENG 091 or satisfies developmental writing or placement exam, ENG 098B or satisfies developmental reading or placement exam.
Composition I4
ENG 102
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4 Quarter Hours

Continues developing students' critical thinking and writing skills through reading and argumentative writing. Emphasizes academic writing to articulate the relationships among language, knowledge, and power. Various assignments focus on position, argument analysis, and argumentative proposal. Research practices and research writing in APA style are essential to the course.

Prerequisite(s):
C or better in ENG 101 or placement exam and approved writing sample.
Composition II4
INF 112
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2 Quarter Hours

Introduces students to word processing software and applications. This will include demonstrating the ability to perform basic Windows operations commands and word processing commands, which include creating, saving, printing, formatting, editing, and retrieving documents.

Word Processing2
INF 113
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2 Quarter Hours

Introduces students to beginning electronic spreadsheet terminology, concepts, and applications. Students will gain the ability to enter/edit, save/retrieve files, format, and print spreadsheets and reports. Students are also introduced to basic formula development.

Electronic Spreadsheets2
INF 141A
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2 Quarter Hours

Provides students with hands-on experience in the use of Microsoft PowerPoint to develop computer-based presentations. Topics include creating slides, handouts, speaker's notes, and outlines as well as the use of PowerPoint Wizards and Templates.

Microsoft PowerPoint2
INF 161
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2 Quarter Hours

Explores timely social, legal, philosophical, ethical, political, constitutional, and economic implications of computing and technology. Coverage of the issues related to a technological society including social networking, privacy topics such as cameras in cell phones, access to our search queries and all sorts of data we put on the Web, social networking, location tracking, high-tech surveillance systems, intellectual property, professional ethics and responsibilities, and crime.

Technology and Society2
MTH 108
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4 Quarter Hours

Solves contemporary, real-world problems by mathematical reasoning utilizing concepts from algebra, finance, and statistics. Key topics include personal finance, mathematical models, functions and relations, dimensional analysis, statistical reasoning, and Euclidean geometry. This class focuses on quantitative literacy and the application of the above concepts in a variety of professional disciplines.

Prerequisite(s):
MTH 099E or satisfies developmental pre-algebra or placement exam.
College Mathematics I: Reasoning and Application4
SPK 201
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4 Quarter Hours

Develops confidence and skill in many facets of oral communication. Students explore diverse topics and formats, using both organization and research to support themselves during oral presentations.

Oral Communication4
WRI 115
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4 Quarter Hours

Addresses professional standards of communication with a focus on 21st century technology. Continues  developing students' critical thinking and writing skills to prepare them to be effective communicators in the workplace. Students evaluate the audience before choosing and applying the appropriate communication medium and style. Required elements include an employment portfolio, a group project/presentation, and an exploration of communication in the student's individual career field.

Prerequisite(s):
ENG 102
Workplace Communication4
Select 1 Course from the Following
Course NumberCourse TitleCredit Hours
PSY 101
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4 Quarter Hours

Provides a foundation for understanding human relations with applications to both personal and professional growth. Focus is on examining the basic dynamics of human relations, how social influences shape thought and behavior, effective ways to develop skills of human relations, and the importance of multicultural competency within human relations.

Human Relations4
PSY 111
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4 Quarter Hours

Provides a foundation of knowledge in psychology examining key topics related to understanding human thoughts and behavior. Topics include an exploration of factors that influence thoughts and behavior, psychology as a science, sensation/perception, motivation, emotion, memory, cognition, personality, as well as key figures, research, and theories within psychology. Applying concepts to real-life settings is a focus throughout the course.

General Psychology4

Quarter Hours Required for Graduation: 90

Program Description

Medical office administrators in today's modern medical office environment perform and organize the administrative activities of the office. The medical office administrator is productive and responsible, a good decision maker, able to multi-task, and serves as a competent team member in both small and large office settings. Graduates will be equipped with excellent skills in communication, use of technology, and medical office procedures. Program Status: Open Enrollment

Accreditation

Accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org

Baker College is an Academic Quality Improvement Program (AQIP) participant.

Program Finder

Start today and discover the program that is right for you.

Upcoming Events

FAQ's

  • How can I send a copy of my official transcripts to another organization?

    To access your transcripts, log into the SOLAR System, select the Star System and select the Academic Office. Once there, click on the transcripts link.

  • Is Baker accredited?

    Yes. Baker College is accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org.

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Additional Accreditations

    Baker has also earned specialized accreditations for programs and degrees in: 

    • Business Administration
    • Early Childhood Learning
    • Engineering and Technology
    • Health Sciences
    • School of Nursing

    For details about these specialized accreditations, see the individual Programs and Degrees pages. 

  • Does Baker provide any help in my job search?


    As a graduate of Baker College, you are eligible for our Lifetime Employment Services, which include:

    • Job searching techniques
    • Resume and cover letter assistance
    • Job interview questions
    • Job postings
    • Relocation tips

     

  • Is Baker College Online accredited?

    Baker Online is part of Baker College, a private, non-profit, accredited, degree granting, higher educational institution with locations throughout Michigan.

    As an accredited college, Baker College has been granted legal authority by the state of Michigan to operate as a nonprofit educational corporation and is empowered to grant certificates, associate, bachelor, master, and doctoral degrees. It is approved for veterans’ benefits. Baker College is recognized as an institution of higher education by the U.S. Secretary of Education, U.S. Department of Education.

    All Baker Online undergraduate and graduate programs are accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Some Baker Online graduate programs have additional accreditation:

  • How do online classes work?


    After you enroll, and are accepted to your online program, you sign-up, or "register" for your first courses. Like all Baker Online students, you will begin your online experience with a three-week online class designed to orient you to the Baker Online classroom, and review the expectations and requirements of Baker Online students. When you have completed this course successfully, you can move on to additional online courses.

  • Load More FAQ'S
Sonya Randle, Baker Graduate
Watch this testimonial Watch Testimonial

My choice was Baker College. Because I saw how they really took care of their graduates.

Sonya Randle