Bring your interests and skills.

Prepare for a career that gives you room to grow.

Medical office administrators are multi-taskers. In addition to medical transcription and billing, they organize and maintain medical records, take basic medical histories, arrange for patient hospitalization and referrals to specialists, and more. It’s work that requires attention to detail along with excellent skills in communication and organization.

Discover Your
New Career

FAQ'S

  • How can I send a copy of my official transcripts to another organization?

    To access your transcripts, log into the SOLAR System, select the Star System and select the Academic Office. Once there, click on the transcripts link.

  • Is Baker accredited?

    Yes. Baker College is accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org.

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Additional Accreditations

    Baker has also earned specialized accreditations for programs and degrees in: 

    • Business Administration
    • Early Childhood Learning
    • Engineering and Technology
    • Health Sciences
    • School of Nursing

    For details about these specialized accreditations, see the individual Programs and Degrees pages. 

  • Does Baker provide any help in my job search?


    As a graduate of Baker College, you are eligible for our Lifetime Employment Services, which include:

    • Job searching techniques
    • Resume and cover letter assistance
    • Job interview questions
    • Job postings
    • Relocation tips

     

  • Is Baker College Online accredited?

    Baker Online is part of Baker College, a private, non-profit, accredited, degree granting, higher educational institution with locations throughout Michigan.

    As an accredited college, Baker College has been granted legal authority by the state of Michigan to operate as a nonprofit educational corporation and is empowered to grant certificates, associate, bachelor, master, and doctoral degrees. It is approved for veterans’ benefits. Baker College is recognized as an institution of higher education by the U.S. Secretary of Education, U.S. Department of Education.

    All Baker Online undergraduate and graduate programs are accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Some Baker Online graduate programs have additional accreditation:

  • How do online classes work?


    After you enroll, and are accepted to your online program, you sign-up, or "register" for your first courses. Like all Baker Online students, you will begin your online experience with a three-week online class designed to orient you to the Baker Online classroom, and review the expectations and requirements of Baker Online students. When you have completed this course successfully, you can move on to additional online courses.

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Program Availability

Program availability varies by campus. Please contact the Admissions Department on your campus to learn more.

General Requirements

A general education core is required for all Associate and Bachelor degrees. All graduates must meet the general education requirements established by each academic program.

College Success Strategies (COL111A) or College Success Online (COL112) is required for all first-time freshmen and all online students enrolled in a certificate or degree program. This course will inform students of campus services, policies and procedures, and address learning styles and study strategies.

Many of the courses and programs at Baker College are offered in an online delivery format. See Online Programs. Contact your campus Academic / Administrative Office for details about online courses.

Getting Started

There's a lot you can learn about Baker College here on the Web, but talking with an admissions advisor will help you get a better understanding of everything we offer. Contact us to request more information, schedule a visit to the campus nearest you, or get started by applying online.

Request Information
Schedule a Visit
Apply Online

Sonya Randle, Baker Graduate
Watch this testimonial Watch Testimonial

My choice was Baker College. Because I saw how they really took care of their graduates.

Sonya Randle
Medical Office Administration Associate Degree from Baker College

Medical Office AdministrationAssociate of Applied Science

Bring your interests and skills.

Prepare for a career that gives you room to grow.

Medical office administrators are multi-taskers. In addition to medical transcription and billing, they organize and maintain medical records, take basic medical histories, arrange for patient hospitalization and referrals to specialists, and more. It’s work that requires attention to detail along with excellent skills in communication and organization.

Discover Your Future Medical Office Administration Career

Career Facts

$31,350

Median salary for Medical Secretaries

36%

Estimated employment increase by 2022

$49,330

Median salary for Supervisors of Office and Admin. Support Workers

View citations
Overview

The Baker College Medical Office Administration program was developed with the guidance of actual employers in the field to ensure you have the knowledge and skills that today’s medical offices require.

Your studies include everything from medical terminology and coding to real-world experience in medical office procedures and administration, so that, as a graduate, you’ll be fully prepared to begin your career.

Course Information
Medical Office Administration Major Requirements67 Hours
Course NumberCourse TitleCredit Hours
HSC 104
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4 Quarter Hours

Introduces students to the fundamental aspects of the study of diseases. Emphasis will be on the definition, etiology, diagnosis, and treatment of specific diseases. This course will concentrate on clinical abstracting from the medical record.

Prerequisite(s):
C or better in MED 103, C or better in SCI 102C or C or better in SCI 100F. No minimum grade requirement for Phlebotomy or Pharmacy Technician majors.
Introduction to Disease4
HSC 111
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4 Quarter Hours

Acquaints students with a variety of perspectives about existing healthcare systems. A particular emphasis on the complexity of the American healthcare system will be made. Comparisons with other health care delivery models and national trends will be discussed. Current events are incorporated throughout this course.

Introduction to Healthcare4
HSC 151
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2 Quarter Hours

Introduces students to health informatics, with primary focus on the function of electronic health records (EHR) systems in health care delivery. Emphasis will be directed toward interdisciplinary use of an EHR to enhance quality and safety in patient care. Students will learn to use EHR software, access a patient account, create a patient file, and to enter and retrieve data. Compliance with HIPAA and confidentiality will be introduced.

Prerequisite(s):
ENG 101
Introduction to Electronic Health Records2
HSC 161
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2 Quarter Hours

Focuses on the legal, ethical, and bioethical aspects of medical practice. Included are licensure, professional liability, quality assurance, and risk management.

Legal Concepts to Medical Practice2
MED 103
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4 Quarter Hours

Examines the fundamentals of word analysis by body system and emphasizes the spelling, pronunciation, and definitions of medical terms.

Medical Terminology4
MED 207
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4 Quarter Hours

Prepares students in the administrative skills of the medical office. Competency in scheduling and appointment techniques, filing and mail procedures, written communication, transcription skills, and the management of patient records are required. Risk management and facility environments are also discussed. 20 hours of lecture and 40 hours of lab are required.

Prerequisite(s):
INF 112, C or better in MED 103.
Medical Office Procedures4
MED 236
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2 Quarter Hours

Introduces the general concepts of administrative procedures and practices that are utilized in medical offices. Through simulated real-world scenarios students will become familiar with 21st century office technologies and the flow of information in the medical office. Upon completion of this course, the student will be able to demonstrate knowledge of the requested professional behaviors and general procedures required in the professional medical setting.

Prerequisite(s):
Acceptance in the program.
Introduction to Medical Office Administration2
MED 241
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4 Quarter Hours

Develops student's concept of a computerized medical management system using new and up-to-date software with hands-on computerized processing of health insurance claims and practice management reports. 20 hours of lecture and 40 hours of computer lab are required.

Prerequisite(s):
INF 112, C or better in MED 103.
Practice Management4
MED 251
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4 Quarter Hours

Provides a comprehensive review of medical office administration focused on preparing students to take the Certified Medical Administrative Specialist (CMAS-AMT) certification exam through American Medical Technologists. This course will emphasize test-taking strategies for the exam.

Corequisite(s):
MED 271.
Medical Office Administration Seminar4
MED 271
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4 Quarter Hours

Requires students to perform a minimum of 120 hours of paid/unpaid fieldwork experience in a medical facility performing administrative and general office duties.

Corequisite(s):
MED 251.
Medical Office Administration Practicum4
MGT 114
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4 Quarter Hours

Examines the elements of establishing superior service as an essential component of business success, including a focus toward interdepartmental cooperation and treating vendors, suppliers, and distributors the same as external customers. Customer contact skills including listening, courtesy, conflict management, problem solving, decision making, ethics, follow up, and communication are covered. Recommended as an introductory course for business majors or anyone having customer contact relationships.

Customer Service4
SCI 100F
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4 Quarter Hours

Introduces students to the structural organization of body systems. This course is designed for students with limited background in chemistry and biology. This course is intended for allied health students who need an overview of body systems. Students should check specific program requirements for anatomy and physiology before enrolling.

Structure and Function of the Human Body4
SOC 321
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4 Quarter Hours

Examines the social construction of groups based on race, ethnicity and national origin, religion, gender, age, sexual orientation, and able-bodiedness. Sociological (as well as psychological, historical, economic, and anthropological) perspectives are applied to concepts such as prejudice, stereotyping, discrimination, racial and ethnic identity, racial formation, power and privilege, assimilation and pluralism, and tolerance. Emphasis is on increasing knowledge, personal awareness, and sensitivity.

Cultural Diversity4
WPG 141
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4 Quarter Hours

Presents an introduction to document processing for students who know the keyboard by the touch method and who have basic word processing skills. Word processing commands related to the formatting of letters, memos, reports and tables are learned and expanded upon. Medical Administrative Assistant students must complete this course with a C or better.

Information Processing I4
WPG 142
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4 Quarter Hours

Expands on the skills learned in Information Processing I and will also include some integration of spreadsheets and databases. Advanced report formatting, newsletters, and graphics are reinforced with practical application. Medical Administrative Assistant students must complete this course with a C or better.

Information Processing II4
WRK 291B
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1 Quarter Hours

Covers all phases of securing employment in a required seminar. Major topics include resume preparation, interview strategy, job application, job search action planning, personal appearance, and coordination of the graduate's employment search activity with the College Career Services Office. Students in degree programs may complete the seminar requirement any time during their final two quarters. Certificate students should attend in their last quarter.

Prerequisite(s):
Sophomore status.
Professional Career Strategies1
Select 1 Course from the Following
Course NumberCourse TitleCredit Hours
ITP 111
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4 Quarter Hours

Provides basic knowledge of American Sign Language (ASL) vocabulary, grammar, and syntax. Begins the exploration of Deaf culture and the language of that culture. Emphasis is on comprehension and production skills. Must complete with a C (73%) or higher.

American Sign Language I4
SPN 101
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4 Quarter Hours

Introduces students to the basics of Spanish grammar, syntax, and communication. This course focuses on written and oral comprehension, spoken communication, and cultural understanding. Students are encouraged to communicate through a variety of practices with frequently used structures in everyday situations. Grammatical structures addressed include conjugation of regular and irregular verbs; basics of correct pronunciation, agreement and placement of adjectives, nouns, and articles; and the formation of questions. Primary vocabulary areas covered include numbers, colors, classes, greetings, weather, and dates.

Prerequisite(s):
ENG 091 or satisfies developmental writing or placement exam.
Spanish I4
General Education Requirements30 Hours
Course NumberCourse TitleCredit Hours
ENG 101
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4 Quarter Hours

Emphasizes academic writing by reading and thinking critically to strengthen essential communication skills through the use of the writing process. Various assignments focus on summary and response, analysis, and informative writing. Research practices and research writing in APA style are essential to the course.

Prerequisite(s):
ENG 091 or satisfies developmental writing or placement exam, ENG 098B or satisfies developmental reading or placement exam.
Composition I4
ENG 102
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4 Quarter Hours

Continues developing students' critical thinking and writing skills through reading and argumentative writing. Emphasizes academic writing to articulate the relationships among language, knowledge, and power. Various assignments focus on position, argument analysis, and argumentative proposal. Research practices and research writing in APA style are essential to the course.

Prerequisite(s):
C or better in ENG 101 or placement exam and approved writing sample.
Composition II4
INF 113
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2 Quarter Hours

Introduces students to beginning electronic spreadsheet terminology, concepts, and applications. Students will gain the ability to enter/edit, save/retrieve files, format, and print spreadsheets and reports. Students are also introduced to basic formula development.

Prerequisite(s):
WPG 098 or high school typing/proficiency.
Electronic Spreadsheets2
INF 114A
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2 Quarter Hours

Introduces beginning database terminology, concepts, and applications using a file management software program. Students will demonstrate an understanding of data hierarchy; the ability to design simple files, edit file content, print file content, and simple reports; and the ability to search and sort files and use pre-existing formulas.

Prerequisite(s):
WPG 098 or high school typing/proficiency.
Introduction to Database Applications2
INF 161
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2 Quarter Hours

Explores timely social, legal, philosophical, ethical, political, constitutional, and economic implications of computing and technology. Coverage of the issues related to a technological society including social networking, privacy topics such as cameras in cell phones, access to our search queries and all sorts of data we put on the Web, social networking, location tracking, high-tech surveillance systems, intellectual property, professional ethics and responsibilities, and crime.

Technology and Society2
MTH 108
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4 Quarter Hours

Solves contemporary, real-world problems by mathematical reasoning utilizing concepts from algebra, finance, and statistics. Key topics include personal finance, mathematical models, functions and relations, dimensional analysis, statistical reasoning, and Euclidean geometry. This class focuses on quantitative literacy and the application of the above concepts in a variety of professional disciplines.

Prerequisite(s):
MTH 099E or satisfies developmental pre-algebra or placement exam.
College Mathematics I: Reasoning and Application4
SPK 201
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4 Quarter Hours

Develops confidence and skill in many facets of oral communication. Students explore diverse topics and formats, using both organization and research to support themselves during oral presentations.

Oral Communication4
WRI 115
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4 Quarter Hours

Addresses professional standards of communication with a focus on 21st century technology. Continues  developing students' critical thinking and writing skills to prepare them to be effective communicators in the workplace. Students evaluate the audience before choosing and applying the appropriate communication medium and style. Required elements include an employment portfolio, a group project/presentation, and an exploration of communication in the student's individual career field.

Prerequisite(s):
ENG 102.
Workplace Communication4
Select 1 Course from the Following
Course NumberCourse TitleCredit Hours
PSY 101
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4 Quarter Hours

Provides a foundation for understanding human relations with applications to both personal and professional growth. Focus is on examining the basic dynamics of human relations, how social influences shape thought and behavior, effective ways to develop skills of human relations, and the importance of multicultural competency within human relations.

Human Relations4
PSY 111
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4 Quarter Hours

Provides a foundation of knowledge in psychology examining key topics related to understanding human thoughts and behavior. Topics include an exploration of factors that influence thoughts and behavior, psychology as a science, sensation/perception, motivation, emotion, memory, cognition, personality, as well as key figures, research, and theories within psychology. Applying concepts to real-life settings is a focus throughout the course.

General Psychology4

Quarter Hours Required for Graduation: 97

Program Description

Medical office administrators in today's modern medical office environment perform and organize the administrative activities of the office. The medical office administrator is productive and responsible, a good decision maker, able to multi-task, and serves as a competent team member in both small and large office settings. Graduates will be equipped with excellent skills in communication, use of technology, and medical office procedures. Program Status: Open Enrollment

Accreditation

Accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org

Baker College is an Academic Quality Improvement Program (AQIP) participant.

Program Finder

Start today and discover the program that is right for you.

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FAQ's

  • How can I send a copy of my official transcripts to another organization?

    To access your transcripts, log into the SOLAR System, select the Star System and select the Academic Office. Once there, click on the transcripts link.

  • Is Baker accredited?

    Yes. Baker College is accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org.

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Additional Accreditations

    Baker has also earned specialized accreditations for programs and degrees in: 

    • Business Administration
    • Early Childhood Learning
    • Engineering and Technology
    • Health Sciences
    • School of Nursing

    For details about these specialized accreditations, see the individual Programs and Degrees pages. 

  • Does Baker provide any help in my job search?


    As a graduate of Baker College, you are eligible for our Lifetime Employment Services, which include:

    • Job searching techniques
    • Resume and cover letter assistance
    • Job interview questions
    • Job postings
    • Relocation tips

     

  • Is Baker College Online accredited?

    Baker Online is part of Baker College, a private, non-profit, accredited, degree granting, higher educational institution with locations throughout Michigan.

    As an accredited college, Baker College has been granted legal authority by the state of Michigan to operate as a nonprofit educational corporation and is empowered to grant certificates, associate, bachelor, master, and doctoral degrees. It is approved for veterans’ benefits. Baker College is recognized as an institution of higher education by the U.S. Secretary of Education, U.S. Department of Education.

    All Baker Online undergraduate and graduate programs are accredited by The Higher Learning Commission / 230 South LaSalle St., Suite 7-500, Chicago, IL 60604-1411 / 800-621-7440 / www.ncahlc.org

    Baker College is an Academic Quality Improvement Program (AQIP) participant.

    Some Baker Online graduate programs have additional accreditation:

  • How do online classes work?


    After you enroll, and are accepted to your online program, you sign-up, or "register" for your first courses. Like all Baker Online students, you will begin your online experience with a three-week online class designed to orient you to the Baker Online classroom, and review the expectations and requirements of Baker Online students. When you have completed this course successfully, you can move on to additional online courses.

  • Load More FAQ'S
Sonya Randle, Baker Graduate
Watch this testimonial Watch Testimonial

My choice was Baker College. Because I saw how they really took care of their graduates.

Sonya Randle