Textbooks are usually available two (2) weeks prior to the start of classes. This start date varies by term. Please refer to the bookstore calendar for exact dates and times.
Financial aid book sales, like cash sales, begin two (2) weeks prior to the start of classes. Financial aid sales are available through the second week of class for full quarter classes. For the second five-week classes, financial aid is available through the first week of class. Please refer to the bookstore calendar for exact dates and times.
Textbook Returns and Exchanges
Sales receipts are required for all return or exchange transactions.
Textbooks returned in the original condition are eligible for a full refund through the second week of class.
Textbooks purchased for a second five-week class will have one week to return books with the same stipulations as the rest of the return policy.
Textbooks purchased for classes less than five weeks long cannot be returned once the class has started unless the student has dropped/withdrawn from the class. Verification may be requested.
Books purchased new and returned in used condition—writing, highlighting, broken plastic shrink wrap, or other minimal damage—may be refunded up to the used value during the refund period at the discretion of the bookstore.
All textbooks sold with components must be returned with components.
Any textbook sold with an Internet access code must have an unopened access code to be eligible for a full refund.
Items purchased using a check will be refunded on the BakerOne Card. All other refunds will be processed using the same payment method used at the time of purchase.
Used textbooks may be exchanged for new textbooks; students will pay the price difference.
Required lab and student manuals, workbooks, and study guides may be eturned through week one, as long as the item is in new condition.
Any textbooks sold with an online feature utilized through Blackboard are non-returnable once the student attends the class.
Returns and Exchanges for Other Items
All non-textbook items, including reference books and textbooks sold as reference books (unless marked non-returnable), are returnable within ten days from date purchased and must be in the same condition as when purchased.
Custom kits (art, drafting, interior design, etc.) are non-returnable, unless they can be deemed unopened/unused and the student has dropped/withdrawn from the class. Verification may be requested.
Software is returnable up to ten days from the date purchased, if it is unopened.
Clothing and uniforms, and shoes, unless otherwise indicated, are returnable up to 10 days from the date purchased. Clothing must have all tags still attached and be in the same condition as purchased, without hair, stains, or odor. Shoes must be unworn.
Electronic items are returnable up to ten days from the date purchased, if unopened.
Other Returns and Exchanges Policies
The original sales transaction must be verified with a receipt or other means prior to processing a return.
No returns or exchanges on sale, clearance, or special order items.
Items with manufacturer defects will be exchanged within ten days from the date purchased for exact replacement, if available.
The Bookstore Return Policy is subject to change without notice.
Please refer to the back of your bookstore receipt for additional information on the bookstore return policy.